Junior SFDC Administrator

Junior SFDC Administrator

As our client is rapidly expanding, we are looking for enthusiastic people who are passionate about SFDC. The company has a global presence in Austria, Australia, Belgium, Denmark, Germany, India, Netherlands, Singapore, Switzerland, Poland, the UK and United States.

SFDC Administrator (m/f/d)

Your Role & Responsibilities
    This position is a key role within the GTM Tech Stack team, rolling up the Chief Digital Officer. Due to a ‘hypergrowth business environment’ there is considerable potential to grow in this role and/or across the organization. The person in this role will be responsible for supporting day-to-day business needs in the current SFDC configuration and maintaining the upkeep of the CRM platform in terms of security, data quality and system stability. He /she will work closely with all members of the GTM Tech Stack team (Analysts, Developers) and other organizational stakeholders (internal customers).

  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
  • Help users with connectivity/access issues and coordinate within other support teams, as necessary
  • Determine and implement appropriate data access and visibility settings
  • Handle basic configuration and administrative functions including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
  • Troubleshoot basic SFDC functionality with end-users
  • Assist in growing the Salesforce.com skill set across the organization
  • Monitor user adoption
  • User training and creating training material
Your Qualifications
  • Salesforce product knowledge and a minimum of one year hands-on administration experience with Sales Cloud
  • Sales Cloud certifications preferred (but no must-have)
  • Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
  • Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
  • A desire to implement best practice solutions
  • Creative and analytical thinker with strong problem-solving skills
  • Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Our Offer
  • Opportunity to work in a company with a real global mindset of more than 50 nationalities
  • Favorable working atmosphere with flat hierarchy, modern office in Vienna with facilities like e.g. table soccer, darts, PS4 and partially relaxation areas
  • Career opportunities and a wide range of responsibilities within the core job e.g. through participation in projects or initiatives, moving to another role, department or country
  • Numerous programs in place like Give back to communities (paid time off to volunteer for a cause of your heart), Diversity & Inclusion, Global Learning days, …
  • Celebrate and socialize as a team and therefore host numerous social events throughout the year globally as well as by engaging as a team in global contests or even health initiatives
  • Competitive attractive compensation package
  • Flexible working time (no core time) and permanent, full-time employment

If you are interested in this attractive career opportunity, please submit your application for ID Number 85.248 on ISG-CareerPortal or send an eMail.

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