Senior Customer Success Manager

Senior Customer Success Manager

Do you want to utilize your elite strategic and partnership knowledge in a key management role for one of the fastest growing corporations in the online retail sector? Whilst combining innovative technology with a diverse, motivated and dynamic group of specialists, our client is looking for an experienced Product Manager to collaborate in the improvement of the company's cornerstone product.

Senior Customer Success Manager (f/m/x) Vienna, Full-time



Your Responsibilities:

  • Maintain communication between product & operational teams and the commercial side
  • Build a trusting relationship with the main stakeholders at the regional level
  • Influence a business strategy of the company
  • Be involved in cross-selling maximization by reaching out to new partners and promoting a product
  • Keep track on the product performance in relation to the regional plans, goals and KPIs
  • Participate in defining a new product and its main features

Your profile:

  • Deep understanding of the European sports or gaming industry, especially the best market opportunities, threats, trends, as well as customer needs
  • 7+ years of relevant Product Management experience within the field
  • Experience of building long-term trustworthy relations with key stakeholders at the senior level
  • Ability of multitasking and working under pressure
  • Great communication and listening skills
  • Fluent English

The Offer:

  • The average salary range for this position is EUR 80.000 gross p.a. with possible bonuses depending on your qualifications
  • Flexible working hours
  • Enjoy benefits which include lunch vouchers, employee discounts, relocation package and events
  • Dynamic international environment with a team of like-minded experts who share your passion
  • Perfect location in the heart of the fantastic city of Vienna

If you are interested in this challenging position we are looking forward to receiving your comprehensive application for ref.no. 87,076 preferably through our ISG career portal or via email.

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