2 Customer Communication Management Jobs in Wien
What you will enjoy doing
- Gather and analyze market requirements for plastic beverage closures
- Define product scope and create detailed product specifications
- Develop innovative closure designs in close collaboration with our product design team
- Plan, coordinate, and supervise sampling during the pilot phase
- Initiate, monitor, and evaluate internal laboratory tests
- Conduct and support line tests at customer sites
- Lead cross-functional development projects from concept to industrialization
- Act as key technical contact for customers and suppliers throughout the development process
- Ensure alignment between closure design and beverage filling line requirements
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YOUR TASKS
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- You will manage end‑to‑end customer interactions in selected global markets, serving as the primary contact
- You will think “out of the box” on how to generate value and drive sales, both directly, or through our global & regional partners
- You will be achieving sales budget / quota and strategic account targets and develop accurate forecasts in fast‑moving market environments
- You will build, maintain, and evaluate partner relationships with distributors and agents, ensuring effective execution of pertinent agreements
- You will create and update relevant market overviews, staying informed on legal, regulatory, and marketing developments
- You will oversee the full sales process, from gathering customer requirements and product configuration to collaboration with sales engineering and technical teams
- You will work within the Direct Sales team on projects such as offers, process improvements or marketing activities providing your first hand customer knowledge and market experience
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