2 CEE region Jobs in Wien
What you will enjoy doing
- Support in technical planning, contractor selection, and project execution within ALPLA plants across the CEE Region
- Assist planning technical solutions and plant setups, considering ALPLA Plant Engineering, Manufacturing, Supply Chain, and Maintenance
- Support creation and modification of CAD layouts for new manufacturing plants, expansions, and adaptations, including buildings, energy, cooling water, compressed air system, HVAC, machinery, and upstream/downstream equipment
- Contribute to offer management, supplier/contractor selection and project execution following ALPLA's project management guidelines
- Collaborate with local, regional and global technical counterparts
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What you will enjoy doing
- Manage and maintain IT Service Catalog for the Region CEE
- Oversee the delivery of IT services to all regional locations, ensuring services meet performance, quality, and operational standards
- Act as the primary point of contact for IT service requests, incidents, and escalations across the region
- Collaborate with the Regional Management to develop and maintain regional IT service level agreements (SLAs) and key performance indicators (KPIs)
- Define and improve processes and rules to ensure prompt resolution to minimize downtime and impact on business operations
- Continuously evaluate and improve IT services through user feedback, performance metrics, and ongoing service reviews
- Support the Regional IT Manager in the planning, coordination, and implementation of IT projects
- Maintain accurate documentation of IT service operations, including incident reports, service performance, and process workflows
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